Return Policy

All sales are final.

 

Select lingerie can be exchanged within 30 days if the following criteria are met:

• Item is clearly unworn & in resalable condition
• Original tag is attached
• Receipt/Proof of Purchase is present 

This excludes Men's Lingerie, Panties, Hosiery, Garters, Bodystockings, and Pasties.

Products are not eligible for return or exchanges. If a product is defective it can be exchanged for the same product after verifying the defect.

To be eligible for an exchange you must contact H & W Romance for an RMA (Return Merchandise Authorization) number.  All returns without an RMA will not be processed.

Any products with workmanship defects will only be exchanged for the same item.

Clearance items (if applicable)
All clearance items are final sale and no refunds will be given.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@husbandandwife.net and send your item to: 63 East Main, American Fork, UT, 84003, United States.

Shipping Information
To return your product, you should mail your product to: 63 East Main, American Fork, UT, 84003, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.